EverClean Quote Tool

Closing the YES (no price on the call):
"Sounds great — we can definitely help. I'm putting your quote together now and will text/email it to you within 15 minutes. We never quote prices on the phone because I want to make sure you get a fair, accurate number. Sound good?"

1. Customer info

Try saying: "Thanks for reaching out — I'm [Brandon/Angela] with EverClean Lakes Area. Let me grab a few details so I can put a precise quote together for you."

2. Property type

Try asking: "Is this for your home, a vacation rental, or a business space?"

3. Service type

Try asking: "Are you looking for a regular maintenance clean, a one-time deep clean, a move-in or move-out, or a vacation rental turnover?" — If Move-In/Out: mention "we'll need cabinets, pantry, and medicine cabinet emptied before we come, and major appliances accessible." If STR Turnover: mention "we use your backup linens — you'll want to keep 2 full sets per bed and 2 towel sets per bath on-site."

4. Frequency

Try asking: "Are you looking for one-time service, or are you thinking about regular cleanings — weekly, biweekly, or monthly?"

5. Home size

Try asking: "Roughly how many bedrooms and bathrooms? And do you know the approximate square footage?"

7. Scheduling

Try asking: "When are you looking to get this done? Is there a specific date, or are you flexible?"

8. Scope traps

Try saying: "A few quick questions so I don't miss anything important..." — go through linens, towels, W/D, pets, hazards naturally. Don't skip these — they're how we avoid under-quoting.

Linens provided fresh by client?
Towels provided fresh?
W/D on-site?
Pets in home?
Hazardous conditions (mold, smoke, biohazard, post-reno)?

9. Add-ons

Try asking: "Anything special you're hoping for — inside the oven, baseboards, windows, anything like that?" — Default is OFF. Tap CHARGE to bill the customer; tap INCLUDE to bundle it free into a contract.

10. First-time discount (optional)

Discount is OPTIONAL. Use it only when needed to close. Type the reason — it's internal-only and helps us track what wins deals.

11. Notes (internal)

Use this for anything Brandon should remember when arriving — gate code, dog name, special requests.

12. Manual site-walk override

Use this when something feels off about the property — gut says it needs eyes-on before quoting.

Before you send the quote, remember:
  • Our prices reflect a 2-person team, eco supplies, consistent crew, and our quality.
  • If the price feels uncomfortable to send, that's normal. Send it anyway.
  • "We back our work." — not "I hope this is okay."
  • A "no" from a price-shopper is fine. They're not our customer.

Read the quote ONE TIME before sending. Check that included items show their value. Then copy and send via Quo within 15 minutes of the call ending.